Terms and conditions

TERMS & CONDITIONS OF USE

The Guoco Tower Retail/Food Delivery Platform (“Platform“) is owned by TPC Commercial Pte. Ltd. (“GuocoLand“, “us“, “we” or “our” as the case may be) and provided to you under the following terms and conditions (“Agreement“). When you read this Agreement, the words “user“, “you“, “your“, or “yours” mean an end user of the Platform and the words “we”, “our” and “us” refer to GuocoLand and its successors and assigns (each a “Party“, and collectively “Parties“). By accessing the Platform, you agree to be bound by this Agreement with GuocoLand. If you do not agree to the terms of this Agreement, please do not access and/or use the Platform.

The Platform (including all features and functionalities provided therein) is operated and maintained by DCS Synthesis Pte. Ltd (“DCS“), and the services offered via the Platform are provided by third party Merchants and Delivery Service Providers (as defined below).

A reference to the “Platform” includes but is not limited to the material and information contained in the platform, including any information, content, data, text, images, links, sounds, graphics, RSS, API, software, other downloadable materials, and video sequences displayed therein (“Materials“) as well as the products and services offered thereon, as may be applicable.

If you are below 18 years old you are not permitted to access or use the Platform.

  1. Use of the Platform
    • You will be required to register for an account on the Platform before you are entitled to use the same. You must meet such criteria as we may from time to time specify in order to register an account.
    • You are not eligible to use the Platform without our consent if you are under 18 years of age. In registering an account with us and using the Platform, you confirm and warrant that:
      • you are at least 18 years of age;
      • you possess the legal authority to create a legally binding obligation between yourself and us and any Merchant and/or the Delivery Service Provider (as the case may be); and
      • if you are an individual and are creating an account for a corporate/business entity, that you are an agent for and act on behalf of the corporate/business entity and that you have the legal authority to create a legally binding obligation between the said corporate/business entity and us/any Merchant and/or the Delivery Service Provider (as the case may be).
    • You agree:
      • that you shall safeguard your account information, including but not limited to your password which you shall not disclose to any third party. You shall take sole responsibility for any activities or actions under your account, whether or not you have authorised such activities or actions;
      • not to impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
      • not to upload or distribute in any way files which you know or have reason to suspect contain viruses, corrupted files or any other similar software, programs, macros or files that may detrimentally interfere with the operation of the Platform;
      • not to gather and use the information and/or particulars posted or transmitted through the Platform for unsolicited advertising or other unauthorised purposes;
      • not to use the Platform and/or the Products for illegal purposes;
      • not to post, promote or transmit information through the Platform which may infringe the rights of any third party, including but not limited to any third party’s intellectual property rights or other proprietary rights or rights of publicity or privacy;
      • not to use any automated process or service to access and/or use the Platform;
      • not to post, promote or transmit through the Platform any unlawful, harassing, defamatory, harmful, vulgar, obscene or otherwise objectionable material of any kind;
      • that we shall have the right to investigate and prosecute any violation of any of the provisions in the preceding paragraphs to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate the above provisions; and
      • it shall be your sole responsibility to, at your own cost:
        • obtain all necessary hardware, software and communications services necessary for your use of the Platform;
        • install antivirus or other mobile security software to protect against any security or other vulnerabilities which may arise in connection with the use of the Platform; and
        • make back-ups of your data, as the data on the Platform may be subsequently deleted by us or our service providers at any time without notice to you.
      • We may from time to time without giving any reason or prior notice, upgrade, modify, alter, suspend, discontinue the provision of or remove, whether in whole or in part, the Platform and/or any features thereon.
  1. Food and Beverage Orders
    • The Platform allows you to place orders for food and beverage from independent food and beverage merchants listed on the Platform (each a “Merchant“), and for such orders to [either] be delivered to you by independent third-party food delivery service providers (each a “Delivery Service Provider“) or for such orders to be available for pick up as a takeaway by you from the Merchants.
    • GuocoLand does not own, sell or resell any food and beverage items or services offered on the Platform (“Products“) and does not control nor is it responsible for the Merchants, the Delivery Service Providers or any services provided by them or the quality thereof.
    • All prices reflected on the Platform are determined solely by the Merchants. You acknowledge that prices and any promotional offers of Products may vary from those offered by the Merchants via other sales channels.
    • When you place an order for any item offered for sale by a Merchant through the Platform (“Order“), the order by you constitutes an offer to the Merchant to purchase such item and to the Delivery Service Provider to deliver the item to your specified delivery address (as applicable) on the terms set out herein and as specified by the Merchant and Delivery Service Provider.
    • Your Order may in the sole and absolute discretion of the relevant Merchant and (as the case may be) Delivery Service Provider be accepted or rejected by each of them respectively. Subject to Clause 10 below, a contract for the purchase and delivery of the items comprised in your Order (“F&B Contract“) will only arise where your order is communicated to you as having been accepted by each of the Merchant and (as the case may be) Delivery Service Provider via the Platform and an Order confirmation is issued to you. You shall not be entitled to cancel your Order upon confirmation. The Merchants and/or the Delivery Service Provider may contact you to confirm the details of the F&B Contract, any change in the F&B Contract (for instance, due to unavailability), the price to be paid or any change thereof and/or the estimated delivery time. Any F&B Contract may be cancelled by the Merchant if the Delivery Service Provider is unable to provide delivery services to you. All Products are at your risk of loss or damage from the time the Merchant has appropriated the same in respect of your Order, and in any event, from the time it is available for collection from the Merchant (whether by you or the Delivery Service Provider).
    • You further acknowledge and agree that:
      • some Orders must meet a minimum order value (“MOV“) before the Order can be placed and delivered to you; and
      • you may specify special instructions for an Order but these do not constitute a term of the Order and the Merchants and/or Delivery Service Provider shall have no obligation to comply with the same. There shall be no replacement or refund for an Order and/or F&B Contract which does not conform to special instructions provided by you. 
    • Prices of Products may, for reasons such as technical issues, typographical errors or outdated product information supplied by the Merchants, be incorrectly reflected and in such an event the Merchants may cancel your order(s). Where applicable, Orders will include delivery fees and any applicable tax (e.g. goods and services tax, value-added tax, etc.).
    • You understand that any Order is subject to Product availability and location serviceability of Merchants and/or Delivery Service Providers, as well as these terms and any additional terms and conditions of the Merchants or the Delivery Service Provider. You shall exclusively pursue any claims, loss or damage you may suffer relating to any orders against the Merchants and/or Delivery Service Providers directly and hold GuocoLand harmless against the same. In particular, you agree that GuocoLand:
      • is not responsible for the Merchant’s and/or the Delivery Service Provider’s performance or non-performance of the F&B Contract other than as set-out in Clause 1(c) below. All Products offered on the Platform are provided by the respective Merchants and/or Delivery Service Providers and not us, and shall be subject to their respective terms and conditions. We shall not be a party to any contracts for such Products;
      • is not liable to you or to any third party for any loss or damage (including with respect to personal injuries) which may arise from or in connection with the Merchant’s and/or the Delivery Service Provider’s performance or non-performance of any F&B Contract, including in connection with the nature, quality or fitness for purpose of the Products (or due to any defect therein), or arising in any other way;
      • does not make any warranty, representations or endorsements to you or other end-users / end-consumers as to the quality or nature or suitability of any Products. Descriptions, statements and any other information about Products displayed on the Platform are provided by Merchants and/or the Delivery Service Providers and are “as offered” by them. We do not verify these descriptions or statements and we disclaim all warranties and representations in relation to any such Merchants and/or Delivery Service Providers and their Products. We do not endorse any Merchants and/or Delivery Service Providers or Products featured on the Platform; and
      • we do not have control over, and shall not be liable for the quality, safety, morality or legality of any aspect of the Products offered by any Merchants and/or Delivery Service Providers, the accuracy of the Products which are offered by the Merchants and/or the Delivery Service Providers.
    • You agree to handle and consume all Products supplied by the Merchant and/or the Delivery Service Provider in accordance with prevailing food hygiene recommendations of the Singapore Food Agency and any specific food handling instructions of the Merchant. After the delivery or collection of the Products, you shall solely be liable for loss, damage, contamination, soiling or detention of the same whether caused directly or indirectly by you or any person acting on your behalf.
    • You are responsible for ensuring that the details entered by you in respect of the Order on the Platform are accurate and complete. GuocoLand, Merchants and/or Delivery Service Provider shall not be liable:
      • in the event of late delivery or non-delivery of Products by reason of erroneous or incomplete delivery details entered by you on the Platform; or
      • in the event of late collection of the takeaway* you ordered or non-collection of the takeaway you ordered by reason of erroneous collection details entered by you on the
    • If you:
      • fail to collect any ordered Products by the time and place specified by the Merchant;
      • fail to accept or arrange for the acceptance of delivery of ordered Products at the time and place specified by the Merchant; or
      • purport to cancel the F&B Contract following acceptance of your Order,

as the case may be, the Merchant, Delivery Service Provider and/or us/our logistics service providers (as the case may be) shall be entitled to dispose of the items comprised in your Order without liability to you. In such event, you remain liable to make payment in full for the ordered Products, and if such payment has been made you shall not be entitled to a refund of the sums paid.

  • Persons placing an order for alcohol from any Merchant must be at least eighteen (18) years old. Alcoholic beverages can only be sold and delivered to persons who are at least eighteen (18) years old. By placing an order that includes alcohol, you confirm that you are at least eighteen (18) years old. The Delivery Service Provider will have the right to refuse to deliver or provide any alcoholic product to any person who at the time of delivery or collection of takeaway*, (i) does not appear to be at least eighteen (18) years old or (ii) cannot prove that he/she is at least eighteen (18) years old or (iii) is, or appears to be, under the influence of either alcohol or drugs at the time of delivery or collection of takeaway* and in such an event you agree that GuocoLand, the Merchant and the Delivery Service Provider shall not be liable to make any refund to you for the payment already made by you.
  • Should you have any queries or complaints about the Products of the third party or its Merchants and/or Delivery Service Providers, please contact the third party, Merchant and/or Delivery Service Provider.
  • For customer support in relation to the Platform, please contact us at [email protected]. For customer support in relation to your Order, please contact +65 3158 6556 during the delivery hours between 10.30am and 7.00pm on weekdays excluding public holidays. In some cases, photographic proof and/or additional information may be required to properly investigate the issue with your Order, F&B Contract and review any refund request.
  1. Fees and Charges
    • All charges and/or fees are to be paid in accordance with specific instructions as may be prescribed on the Platform.
    • You must abide by any relevant terms and conditions or other agreement that governs your use of any payment processing method made available via the Platform, which are provided by third party providers as principals in their own right. By providing your credit card, debit card or other payment method details, you authorise the payment gateway provider to charge your credit card, debit card or other payment method account, upon your confirmation of your purchase, the amount of your Order, including all fees and taxes thereon. We may from time to time, add or remove payment processing methods at its sole and absolute discretion. You are solely responsible for all amounts payable associated with purchases you make on the Platform.
    • Except as expressly set out under applicable refund policies as may be notified to you by GuocoLand, the Merchant and/or the Delivery Service Provider, all sales are final, and no returns, replacements or refunds are permitted. If a replacement, return or refund is granted for any transaction, the transaction may be reversed, and you further agree to bear all taxes and other duties payable thereon (including in the case of bank transfers).
  2. Intellectual Property
    • As between you and us, the Platform, as well as all Materials and Products provided via the same, and all intellectual property rights comprised therein respectively (including but not limited to goodwill and copyright) belongs to us (“Platform Properties“), and/or our licensors, Merchants and/or Delivery Service Providers, and save as expressly provided herein, you acquire no right, title or interest to the same. Some software components used in our Platform may be offered under an open source or other licence as we may notify you of, in which case your use of those components is governed by such terms to the extent only of any inconsistency between this Agreement and those terms.
    • No part of the Platform Properties may be reproduced, adapted, distributed, republished, translated, published, displayed, communicated, hyperlinked, posted, transmitted, broadcasted, podcasted, webcasted, distributed, sold, traded or exploited in any manner or by any means or stored in an information retrieval system except to the extent permitted and with our prior written permission and/or that of the relevant rights owner.
    • The trade marks which appear on the Platform are registered or unregistered trade marks of us or third parties. Your use of the Platform shall not be construed as granting you (by implication or otherwise) any license or right to use any trade marks displayed on the Platform, and you may not do so without our written permission, or the written permission of any other applicable trade mark owner.
    • Without prejudice to the generality of the foregoing, you agree not to reproduce, display or otherwise provide access to the Platform Properties or the Platform on another website or server, for example through framing mirroring, linking, spidering, scraping or any other technological means (including any technology available in the future), without our prior written permission.
    • You may, for your personal non-commercial use:
      • retrieve and display the Platform Properties on any compatible device owned by you; and
      • store such Platform Properties in electronic form on disk or on a mobile device owned by you (but not on any server or other storage device connected to a network).
    • You may not decompile, reverse engineer or otherwise attempt to discover the source code of our Platform or Platform Properties made available through the Platform, except under any specific circumstances expressly permitted by law or by us in writing.
  3. Applications and Websites Linked to the Platform
    • We may from time to time permit Merchants and/or Delivery Service Providers to include hyperlinks on the Platform to products and/or services available on the Merchants’ and/or the Delivery Service Providers’ website(s) and/or application(s). Any hyperlinks to any other external websites, and/or any APIs or functionality embedded within the Platform which feature third party content, are provided on an “as is where is” basis, and accessed and used at your own risk. We do not warrant the accuracy, reliability or integrity of the content, material, resources and other links provided by these third partyies, and have not investigated, verified, monitored the same, nor do we endorse any of the same. You bear the responsibility of satisfying yourself of the fitness, suitability, quality, legality, appropriateness, or any other aspect of third party sites and their products and/or services before clicking on any link.
    • Third party sites usually have their own terms and conditions, including privacy policies, over which we have no control and which will govern your rights and obligations with respect to the use of the third party sites.
  4. Privacy Policy
    • It is a continuing condition of your use of the Platform that you agree and consent to:
      • the terms of our privacy policy as amended from time to time, available at https://guocotower.com/privacy (“Privacy Policy“), and the terms of the Privacy Policy are incorporated into this Agreement by reference;
      • GuocoLand, its subsidiaries and any of its affiliate companies, Merchants and Delivery Service Providers as well as their respective representatives, agents or authorised service providers’ collection of Platform users’ personal data (as well as personal data of any other individuals disclosed by each Platform user) when Platform users submit any forms or Orders on the Platform;
      • GuocoLand, its subsidiaries and any of its affiliate companies, Merchants and Delivery Service Providers, DCS and the payment services providers for the Platform, as well as their respective representatives or agents, collecting, using, disclosing and processing your personal data (as well as personal data of any other individuals disclosed by each user of the Platform), and sharing this data between themselves and their business partners to:
        • create, administer and update your account with the Platform;
        • verify your identity;
        • prepare, process, administer and deliver your orders for any Products;
        • respond to, process and handle queries, feedback, customer service requests complaints, and/or suggestions;
        • request for feedback or participation in surveys, as well as to conduct market research and/or analysis for statistical, profiling or other purposes to improve user experiences;
        • process payments to Merchants and/or Delivery Service Providers;
        • maintain records of your Orders and manage and prepare reports on incidents and accidents; and/or
        • enable features that personalise your Platform, such as lists of your favourite restaurants and previous orders;
        • perform internal operations necessary to provide the Platform, including troubleshooting software bugs and operational problems, conducting data analysis, testing and research, monitoring and analysing usage and activity trends;
        • protect the security or integrity of the Platform and any facilities or equipment used to make the Platform available; and/or
        • any other purposes which are reasonably related to any of the above.
      • You acknowledge that GuocoLand, the Merchant and/or Delivery Service Provider may disclose personal data of other individuals to you in the course of your use of the Platform. You represent and warrant that you will only use such personal data for the purpose for which it was disclosed to you by GuocoLand, the Merchant and/or Delivery Service Provider, and not for any other unauthorised purposes.
      • You warrant and represent to us that all personal data which is submitted to us by you through your use of the Platform is complete, accurate, true and correct. If in connection with your use of the Platform, you provide the personal data of any third parties, you warrant and represent that the said third parties have also consented to the terms of the Privacy Policy, and to the collection, use and disclosure of their personal data in accordance with the aforesaid.
      • The Platform may use cookies or store other data files on your device, and you consent to the use of such cookies and data files. A cookie is a small text file which is placed on your device whenever you run or use the Platform. These cookies collect information about your use of the Platform, facilitate your use of the Platform and help us improve your experience of the Platform. You may change the settings on your device to block the use of cookies. However, if you do choose to block the cookies used in the Platform, you may not be able to use certain features and functions of the Platform.
      • You hereby consent to GuocoLand and/or each Merchant and/or Delivery Service Provider sending service related “push notifications” and SMS notifications to you or contacting you in any other manner at any time and from time to time in relation to your access to and use of the Platform. If you contact GuocoLand, the Merchant and/or Delivery Service Provider via email, GuocoLand, such Merchant and/or Delivery Service Provider may keep a record of such correspondence.
      • The provisions of this Clause 6 shall also constitute your consent for the purpose of the provisions of the Spam Control Act (Cap. 311A) and other applicable law, unless otherwise notified in writing by you in the procedure as determined by GuocoLand from time to time, including as may be described in the Privacy Policy.
      • The foregoing supplements but does not supersede nor replace any other consents you may have previously provided to GuocoLand in respect of your personal data, and your consents herein are additional to any rights which we may have at law to collect, use or disclose your personal data.
  1. Indemnity
    • You agree to fully indemnify and hold harmless GuocoLand, our affiliates, officers, employees, directors, owners, agents, partners, service providers, information providers, licensors and licensees, successors and assigns (collectively, the “Indemnitees“) from and against any claim, demand, loss, damage, cost, or liability (including legal fees) which any of the Indemnitees may suffer or suffers in connection with or arising from (a) your breach of this Agreement; (b) your access or use of the Platform, (c) the Products; (d) any action taken by us either as part of our investigation of any suspected breach of this Agreement or as a result of our finding or decision that a breach of this Agreement has occurred; (e) your breach or infringement of any rights of any other person. You shall cooperate as fully as reasonably required in the defence of any such claim, action or proceeding. GuocoLand reserves the right, at its own expense, to assume the exclusive defence and control of any claim or matter subject to indemnification by you.
    • This Clause 7 shall survive the termination or expiration of this Agreement (howsoever caused).
  2. Disclaimer of Warranties and Liability
    • You agree that:
      • the Platform, Materials and the Products are provided on an “as is” and “as available” basis. We do not warrant the accuracy, adequacy or completeness of the same, and expressly disclaim liability for errors or omissions in relation thereto;
      • no warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with the Platform, Materials and the Products. All such warranties, conditions, terms and representations are specifically excluded. In particular, we do not warrant that the Materials or the Platform will be provided uninterrupted or free from errors or that any identified defect will be corrected; further, no warranty is given that the Platform and the Products are free from any virus or other malicious, destructive or corrupting code, programme or macro;
      • we shall not be liable to you for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with such Merchants and/or Delivery Service Providers and/or their Products, their use or implementation or otherwise, including without limitation any product liability claims, claims for loss of profits, loss of use of the Products, loss of data or any other economic losses or any consequential, incidental or exemplary losses, expenses and/or damages which you may incur or suffer; and
      • neither we nor the Merchants and/or the Delivery Service Providers warrant or represent that any Products are free of any and all traces of any allergens or that consumption of the same will not result in an allergic reaction. Your orders may be packaged with orders from other users at the time of collection/delivery, and such other orders may contain allergens. You acknowledge that by placing orders for any Products, you may be exposed to food or beverages that may cause an allergic reaction or injury, and in that regard you on your accord and on behalf of other end-users / end-consumers hereby fully release and discharge us and the Merchants and/or the Delivery Service Providers from any and all liability and/or responsibility to you or other end-users / end-consumers.
  1. You further acknowledge and agree that:
    • the use of the Platform is entirely at your own risk, and the Platform may use transmissions over the Internet which are never completely private or secure. You understand that any personal data, message or information which you send in the course of the use of the Platform may be made public on the Platform, and also read or intercepted by others;
    • the Platform may also use digital certificates, and you are solely responsible for deciding whether or not to rely on such certificates and your reliance on any digital certificates is at your sole risk; and
    • the Platform is not intended or suitable for use in situations or environments where the failure or time delays of, or errors or inaccuracies in, the content, data or information provided by the Platform could lead to death, personal injury, or otherwise result in significant financial loss or business interruption.
  • To the maximum extent permitted by law, the Indemnitees shall in no event be liable for any damages, loss or expense including without limitation, direct, indirect, special, or consequential damage, inconvenience, moral stress, cost and expense or economic loss of any nature (including, without limitation for any act, omission, neglect or wilful default on the part of our agents, contractors, correspondents and/or their respective officers and employees), arising from or in connection with:
    • any access, use or the inability to access or use the Platform and the Products thereon, or reliance on the Materials, Products and/or any information in the Platform;
    • any failure of performance, server or connection failure, error, omission, interruption, defect, delay or failure in operation or transmission, or computer virus or line or system failure;
    • any use of or access to any other website linked to the Platform;
    • any participation in respect of or in connection with any of our rewards or redemption programmes; and
    • any products, information, data, software or other material obtained from the Platform or from any other website linked to the Platform; and/or
    • any use of the Platform or Products, even if we or our agents or employees were previously advised of the possibility of such damages, losses and/or expenses.
  • In no event shall the Indemnitees’ total liability to you for any and all damages not excluded (other than as may be required by applicable laws in cases involving personal injury) exceed in aggregate S$10.00.
  1. Termination
    • We have the right to terminate and/or suspend your account and/or access to the Platform, and/or any Order upon notice to you at any time:
      • for any reason in our sole and absolute discretion in which event we are not obliged to disclose the reason for any such termination and/or suspension;
      • where you breach or we have reason to suspect that you breach any of the terms in this Agreement; or
      • if any material information provided or representation made by you to us is untrue or misleading or otherwise has an adverse material impact on us or the Merchants and/or the Delivery Service Providers.
    • Upon suspension or termination of your use of the Platform, you remain liable for all payment transactions and/or any other obligations you may have incurred under this Agreement.
  2. Force Majeure
    • Save as is otherwise specifically provided in the Agreement, none of GuocoLand, its subsidiaries and any of its affiliate companies, Merchants and Delivery Service Providers, DCS and the payment services providers for the Platform shall be liable for failures or delays in performing their respective obligations hereunder arising from any cause beyond their reasonable control, including without limitation, acts of God, outbreak of hostilities, civil disturbance, acts of civil or military authority, fires, strikes, lockouts or labour disputes or industrial action of any kind, epidemics, governmental restrictions, wars, terrorist acts, riots, explosions, fire, earthquakes, storms, typhoons, floods and breakdowns in electronic and computer information and communications systems, and in the event of any such delay, the time for the performance by the party affected by such cause shall be extended for a period equal to the time lost by reason of the delay and any additional recovery time required by it.
  3. Notification of Infringement
    • We reserve the right to investigate notices of copyright, trade mark and other intellectual property infringement (“Infringement“) in respect of all content and information on the Platform (“Infringing Material“) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes Infringement and such Infringement is occurring on the Platform, please notify us in writing immediately in the form and containing the information prescribed by the Copyright Act (Chapter 63 of Singapore) (“Infringement Notice“).
    • All Infringement Notices shall be submitted to our designated representative, as follows:

Attention: Marketing Manager

Email Address: [email protected]

  • We will only process notices in the English language that comply with the Singapore Copyright Act, other applicable laws and this Agreement. Any notices that do not comply with the above will be rejected.
  • We will duly consider all Infringement Notices submitted in the above manner, and GuocoLand may take further steps in depending on the nature of the alleged infringement described in the notice, which may include the matters described in the Singapore Copyright Act as applicable to network service providers. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against us in respect of any Infringing Material, unless you have first given us the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter we refuse or fail to remove the Infringing Material within a reasonable time. Where we remove the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against us under applicable law which you may have in respect of any Infringing Material appearing on the Platform prior to such removal by us.
  1. General
    • You shall not delegate, assign, sub-license, sub-contract or otherwise deal with any of your rights and/or obligations under this Agreement without GuocoLand’s prior written consent. GuocoLand may, by way of written notification to you, delegate, assign, sub-license, sub-contract or otherwise deal with any of its rights and/or obligations under this Agreement.
    • The parties to this Agreement hereto are independent contractors, and nothing in this Agreement shall create, or be deemed to create, a partnership between the parties to this Agreement.
    • Any translation of this Agreement is only for informal guidance, and in the event of a dispute between the English and any non-English versions, the English version of this Agreement shall govern.
    • Each of the terms and conditions in this Agreement is severable and distinct from one another and if at any time, any one or more of this Agreement and conditions or any part thereof is or becomes invalid, illegal or unenforceable, the validity, legality or enforceability of the remaining provisions will not thereby be affected or impaired in any way and will remain in force.
    • The rights and remedies provided in this Agreement are cumulative and not exclusive of any other right or remedies (whether provided by law or otherwise).
    • No failure on our part to exercise and no delay on our part in exercising any right or remedy under this Agreement will operate as a waiver of such right or remedy, nor will any single or partial exercise of any right or remedy preclude any other or further exercise of such right or remedy or the exercise of any other right of remedy. Any waiver by us of our rights or remedies in respect of any terms under this Agreement or any breach of this Agreement on your part must be in writing and may be given subject to such terms and conditions as we may deem fit and is effective only in the instance and for the purpose for which it is given.
    • Unless the context otherwise requires, words importing the singular shall also include the plural and vice versa. Words denoting the masculine gender include the feminine gender, and both shall include the neuter gender.
    • The headings in this Agreement are inserted for ease of reference only and shall not affect the construction of this Agreement.
    • This Agreement constitutes the entire agreement between you and us with respect to your use of the Platform and you have not entered into this Agreement in reliance upon any representation, warranty or undertaking of GuocoLand which is not set out in this Agreement. No amendment to or modification of this Agreement will be binding on GuocoLand unless in writing and signed by GuocoLand’s authorised representatives.
    • The illegality, invalidity or unenforceability of any provision of this Agreement under the law of any jurisdiction shall not affect its legality, validity or enforceability under the law of any other jurisdiction nor the legality, validity or enforceability of any other provision.
    • No failure on the part of any party to exercise, and no delay on its part in exercising, any right or remedy under this Agreement will operate as a waiver thereof, nor will any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy. The rights provided in this Agreement are cumulative and not exclusive of any rights or remedies provided by law.
    • Except for the Indemnitees referred to in Clause 1, a person who is not a party to this Agreement shall have no right to enforce or enjoy the benefit of any term of this Agreement under the Contracts (Rights of Third Parties) Act (Chapter 53B of Singapore). Notwithstanding any term of this Agreement, the consent of any person who is not a party to this Agreement is not required to rescind or vary this Agreement at any time.
  2. Governing Law
    • Your access and use of the Platform, as well as this Agreement (including the specific sets of terms and conditions governing each Product on the Platform), shall be governed by and construed in accordance with, the laws of Singapore. You hereby submit to the non-exclusive jurisdiction of the Singapore courts.
  3. Amendments to Agreement
    • We may amend, vary, replace, delete or supplement any of the terms of this Agreement as we may in our discretion deem fit from time to time by posting the amendments online at the Platform. By continuing to use the Platform after such posting, you agree to be bound by the prevailing version of the terms of this Agreement as so amended.
  4. Contact Us

If you have any queries, you may contact us by email at [email protected]. If you have questions relating to your personal data, please refer to https://guocotower.com/privacy.